David Sheldon, CANADA wrote:
"I have been in the HVAC business for 22 years. I have always been a believer in trying to offer the HVAC Dealer information that will enhance the way their business is operated. I feel it is my duty to locate the best possible information available to the HVAC industry. To me, bringing affordable programs to Canada like Aptora offers is only smart business."

Rich wrote:
"When you're taking a huge step with your company you lay awake at night worrying if you've made the right decision! Glenda & Margie managed to take away a lot of that worry for me instead...I'll be calling them back for sure...knowing they are there to help eases my mind!"

AMR Plumbing, Inc.
Charles Redecker wrote:
"I have 30 years in the plumbing field and in business overall. I have also taught technical classes for over 10 years as well. My wife and I attended one of your seminars, and my wife told me that if she closed her eyes during the seminar, she thought I was up there talking. The sad thing is that many contractors can't or won't grasp on to your message or priorities. I was very impressed with your presentation and wanted to let you know that you are on the right track."

Affordable Plumbing Heating & Cooling
Jason Kingsolver wrote:
"After doing my homework and researching all the flat rate pricing companies I could find, it became very clear to me that Jamie and his staff have my best interests in mind. After speaking with Jamie personally, I decided to "go all the way"; I purchased Flat Rate Plus in March 2004. The decision was easy; MrHVAC has all the tools necessary to smoothly run my company. They truly cover all the bases!"

AIR, Inc.
Wayne Krasnow wrote:
"I am an HVAC contractor for 14 years (Business Owners) I was a negative $30,000 net profit in 1998. Since I went to Flat Rate Plus, I have been profitable since then. I have experienced a much easier life since then and I am trying ot help other HVAC business's do the same.

I am doing a lot of profit consulting with other companies and I recommend they go to your flat rate system and buy other products of yours. I learned a lot from Jamie in the past 6 years and I want to spread the word.

So far this year: Our Accounts Payable is 1/3 of what it was for the past 5 years and our accounts receivable is about 1/2 of what it should be due to our COD (cash on delivery) policy. Oh yeah, and a 17% net profit (before taxes). For a slow starting year, that's not too shabby."

Steve O. wrote:
"Just received your catalog, very nice. It carries excitement and enthusiasm as the pages are turned."

Tom McCart wrote:
"If you are going to be on flat rate you must be in control of your flat rate books, in order to be in control you must own the MrHVAC software."

Scott Ruch wrote:
"After owning 4 other systems over the last 17 years, this was by far the easiest and most professional system to use. Your support and the fact that it was so obvious how to use makes my life easier."

Anonymous wrote:
"Your technical staff have been stellar and we've truly appreciated their help. It's really difficult to learn a new program and your support was the only thing that got us through. You have an amazing product and I wish you luck in the future."

Comfort Technology
Steve Scott wrote:
"Howdy Jamie, I just got back in town and got your letter regarding premium support. Frankly, your software is just too danged good."

Roto-Rooter Services Co.
Brian J. Austing wrote:
"Wanted to drop you a line and say how impressed we have been with your software. After I received your initial training course I have only had one question on how to accomplish something within the Flat Rate Plus program that I was unable to figure out on my own. That is what I love so much about Flat Rate Plus... the software is so user-friendly I can navigate easily through the program to accomplish what we want to do (keep in mind... I am not very computer savvy). We are just about to begin testing with a few of our technicians and are excited to see the results. I'll keep you posted. Take care."

Precision Air Conditioning & Heating, LLC
Kathe Stewart wrote:
"We saw you at the MrHVAC booth one year at Comfortech and then another and another....flat rate was the talk of all the conferences and in all of the industry literature. All the successful contractors told us they were using flat rate. Yet, for reasons that sound foolish NOW, we were resistant to make the change from "the way we had always done it" to something new. MrHVAC's Flat Rate Plus software finally got us to take the plunge..." Click here to read the entire quote

Tex-Air Heating & A/C
David Weckar wrote:
"I have looked high and low for many of the formulas on your site. It was even a bigger shock to find them on the free section (www.MrHVAC.com/Download/Free). I think that says a lot about your company and what a value people will get from your services. Hope to be a customer very soon."

Bremermann Mechanical
Wayne Livaudais wrote:
"I have read a lot of books on increasing profits and business. You have more infomation in your free services section (www.MrHVAC.com/Download/Free) than most books and it cuts to the chase. No double talk, plain English."

Orca Specialties
Tanya wrote:
"[I liked the] ease of use, and how it sets the prices automatically based on multiple mark-ups."

Farrell's Heating and Air Conditioning
Rick Farrell wrote:
"[Flat Rate Plus] got us on the road quickly. The time spent preparing was minimal."

Marine Air Conditioning of Texas, Inc.
Jackie Pipla wrote:
"Just a short note to let you know at Mr. HVAC how your products, especially the Flat Rate Pricing book, has helped us in putting our complex industry of work into action. With the many laws regarding taxes in our fine state of Texas, this has helped to make a nightmare of book keeping as easy as one, two, three....."

Airstock, Inc.
Jim George wrote:
"We've used Flat Rate Plus 99 for almost two years and it's helped our service department's profits climb beyond belief."

Aladdin Heating and Cooling
Louise Mack wrote:
"Jamie Leichter changed my husbands way of thinking. Yes for two years I said the same things, but it takes a meeting away from the office and field, and a man. A good man like Jamie with wit and knowledge to present the industry the way it truly is. Thanks for him and your site for a better way of life."

Harster Heating and Air Conditioning
Dave Harster wrote:
"I have been using the Flat Rate Plus program for about two years. If you ever need a reference feel free to have prospective buyers of the program call me if they're skeptical. It's easy to use and I like that I have full control of making changes and new books whenever I need them."

Carder Plumbing Heating Cooling Co., Inc.
Steve Carder wrote:
"The program is easy to use, change and print books. We are 100% satisfied with [your] Flat Rate Plus software."

Delaware Home Repair
Steve Leski wrote:
"James, just wanted to let you know how happy I am with all your products. We purchased many products together about a year ago. Flat Rate Software, and several systems that you have created. The last one that we just dug into was the performance review system. What an eye opener. I would have never imagined how useful this could be letting three people fill out the review including the person being reviewed."

Davis Heating and Cooling
Charles Davis wrote:
"I have flat rate plus (HVAC). By the way, I love it and it is the best item I have ever bought for the company."

J&D Service
Jack Pinner wrote:
"We had a mild summer last year and a/c calls were down about 30%. Despite that we had a 39% increase in dollar sales and net profit was up 145%. Thanks for all your support"

Pacific Electrical
Torr Winetrout wrote:
"I just moved from an HVAC company where we use flat rate pricing, to an electrical company which uses time and materials billing. What a hassle and profit killer T&M has been. In comparison we have to subscribe to an expensive invoicing program, processing is delayed at five days, whoever we hire for invoicing must know or learn some electrical, customers are trying to tell me how much an hour our company is worth, and they refuse to pay for part acquisitions.

The average time I spend on damage control per incident is about 40 minutes on the phone (20 minutes hearing the complaint, 20 minutes calling back fixing the complaint), and 40 minutes off the phone meeting the electrician that did the work, and strategizing my justification or imagining negotiations, which will only result in the lowering the price, all to retain the customer for the future, if I'm lucky.

Fact being, the company's services is worth at least $20.00 more an hour to properly fuel growth and the employee retention benefits. I just don't have enough staff to handle damage control the potential complaints of a raised open hourly rate. Right now T&M is the greatest inhibitor of future growth, and it is my number one problem. Once I found the flat rate system [Flat Rate Plus], I ordered it next day air."


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All quotes are personal opinions of our customers and were in no way altered or influenced by anything other than our offered services.